FAQs

Fundraising for beyondblue is a great opportunity for workplaces, schools, sporting clubs, community groups and individuals from right across Australia to make a difference in the lives of those affected by anxiety, depression and suicide. The concept is simple – bring people together, host a fun activity or event and raise funds in the process.  

In addition to raising funds, these events will help to encourage open conversations about mental health and reduce stigma and discrimination.

How do I fundraise for beyondblue?

Where do the funds I raise go?

The funds you raise will go towards funding beyondblue’s 24/7 Support Service and help beyondblue to protect everyone’s mental health and improve the lives of individuals, families and communities affected by anxiety, depression and suicide.

Demand for and awareness of beyondblue’s work is growing. Every year, millions of people visit our website, thousands of people contact the 24/7 Support Service via phone, chat and email, and communities across Australia host beyondblue Speakers who share their stories of hope, recovery and resilience.  

By hosting a beyondblue fundraising event or activity, you will be helping more people to get the right support at the right time. Your support also means we can deliver more innovative services and programs, develop and distribute more new information, roll out new campaigns and fund more world-leading research.

Are there any other ways I can support beyondblue?

Absolutely! There are many ways to show your support for beyondblue. You could:

  • Encourage others in your community to look at hosting a fundraising event
  • Support an existing beyondblue fundraiser (you can find all active events on our website)
  • Sign up to become a beyondblue Volunteer or blueVoices member
  • Donate directly to beyondblue via a one-off gift or join our monthly giving program

View more ways to get involved.

How do I host a beyondblue fundraising event?

How do I register to host a beyondblue fundraising event?

To register, simply click on the ‘Register’ button at fundraise.beyondblue.org.au and fill out the form. This will create an online fundraising page that you can share with your friends, family and colleagues, on social media or via email.

How do I organise a beyondblue fundraising event?

After you’ve registered and customised your beyondblue online fundraising page, all you need to do is:

  1. Pick a date
  2. Choose your activity – check out what other people have done for their event here.
  3. Invite people to your event
  4. Have fun!
How do I get more posters or promotional materials?

You can download and print more posters from fundraise.beyondblue.org.au/resources. Alternatively you can email fundraising@beyondblue.org.au or call 03 9810 6100 to place an order.

How can beyondblue support my event?

In addition to your beyondblue online fundraising page, you will have a dedicated Fundraising Coordinator. Your Fundraising Coordinator will touch base with you after you have registered your beyondblue fundraiser and you will be able to contact them with any questions you might have along the way. You will also have access to:

  • Promoting your event in the Events section of the beyondblue website
  • Using the ‘Proudly supporting beyondblue’ logo
  • Download the media tips and alert template to reach out to local media
  • Download posters and social media tiles
  • Order beyondblue resources to promote mental health and wellbeing at your event
Does beyondblue provide public liability insurance?

If the event you are hosting is a public event, generally you will require public liability insurance. Unfortunately, beyondblue cannot provide you with this insurance for your event. This is something you will need to arrange yourself and rules and providers vary from state to state.

Do I need to be a certain age to host a beyondblue fundraiser?

Some state laws advise that only people over the age of 16 may host fundraising events. Parental consent is required for anyone under the age of 16 to register a beyondblue online fundraising page. You can check out the law in your state here and if you have any questions you’re welcome to contact us at fundraising@beyondblue.org.au. If you are hosting an event at your school, please chat to your teacher about your options.

How do I raise and bank donations?

How do I collect donations?

We recommend that you encourage people to visit your beyondblue online fundraising page to make their donation, so you can keep a running tally of how much you have raised! You can also collect cash donations at your event and donate them directly to your online fundraising page. 

To make things as easy as possible for you, we have come up with some template wording to encourage donations to your beyondblue fundraiser. You can find this wording at fundraise.beyondblue.org.au/resources.

Should I ask for donations before, during or after my beyondblue fundraiser?

It’s totally up to you how you approach your fundraising. Asking people for donations before your event and directing them to your online fundraising page gives them more payment options and time to decide how much they would like to donate. You can also take cash donations during your event or activity, or encourage online donations via mobile, tablet or laptop. After your event, you might even like to let people know how it went, thank those who supported you, and encourage any final donations.   

Is online fundraising secure?

Yes, absolutely. When making donations via the Everydayhero secure server, your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet. Your credit card number is removed from the Everydayhero online server and is only stored on a separate secure server by the payment gateway provider.

When is the deadline for submitting all the funds raised?

Once you have held your event please transfer the funds raised to beyondblue within 28 days, or contact fundraising@beyondblue.org.au with an expected transfer date.

Does beyondblue provide tax receipts for donations?

By directing your guests to your beyondblue online fundraising page they will automatically receive a tax-deductible receipt via email.

I've lost my tax receipt – how do I get a copy?

If you donated directly to a beyondblue online fundraising page please contact help@everydayhero.com.au for another copy of your tax receipt.

Can someone donate from outside Australia?

Yes! Credit cards from all over the world are accepted, so you can encourage your friends and family far and wide to donate via your online beyondblue online fundraising page.

Is there a minimum donation amount?

There is a $1 minimum donation amount. Any donation over $2 is tax deductible.

How do I know if my donation is successful?

You will receive an automatic confirmation email directly from everydayhero shortly after you complete the donation process online – along with a tax receipt. If you have not received your confirmation email please contact everydayhero on 1300 798 768.

What types of payment are accepted?

Your beyondblue online fundraising page accepts donations via credit card or PayPal.

Donations can also be made via bank transfer, cheque or money order. Please contact the Fundraising team to enquire about bank details.

Can I donate anonymously?

Yes. When you are making a donation via a beyondblue online fundraising page, at the message step, check ‘Anonymous’. Your donation will then appear as ‘Anonymous’ on the fundraising page.

How does my online fundraising page work?

What is my beyondblue online fundraising page?

Your beyondblue online fundraising page is a great tool to spread the word about your support of beyondblue and make a larger impact in mental health. You can use it to communicate with your supporters, collect donations and share your story, updates, photos and videos.

You can ask anyone to support your beyondblue fundraiser – even if they can’t attend your event – by copy and pasting your link into an email, or sharing to your social media pages. This way, people can easily support your efforts and leave messages of encouragement.

What is the web address of my beyondblue online fundraising page?

To find your personalised link, search for your page/event name at fundraise.beyondblue.org.au

How do I upload a photo or video to my beyondblue online fundraising page?

Log in to your page and scroll down to the ‘Post update’ box underneath your ‘My story’ section. Add a personalised message to the box and use the camera icon to upload an image, or copy and paste your YouTube video URL.

Can I add cash or cheque donations to my beyondblue fundraising page?

You can add cash or a cheque as an offline donation in just a few easy steps!

  1. Log in to your beyondblue page
  2. Underneath the profile picture, click 'Add offline donation'
  3. Enter the amount, the name and the details associated with the offline donation.
How do I thank people who have donated to my page?

You can thank each person that has donated to your beyondblue online fundraising page by commenting on their donation, which will appear on your page, or by sending them a personalised message. You can also download and personalise your own thank you certificates.

I need technical support!

I have forgotten my beyondblue fundraiser page login details – how do I retrieve them?

If you have forgotten your password, click on the ‘Forgot your password?’ link on the log in page to be sent a new one. If needed, everydayhero can provide you with new login details. Simply give them a call on 1300 798 768 or send them an email at help@everydayhero.com.au

I'm having problems with my online fundraising page – what should I do?

For general troubleshooting issues with your page, it’s best to contact everydayhero directly on 1300 798 768 or send them an email at help@everydayhero.com.au and they will be able to guide you to the best solution. For any questions related to the beyondblue website, please email fundraising@beyondblue.org.au